Policies & Procedures
Here at Fit Chicks Performance we strive for perfection. In the event that customers are not completely satisfied with a Fit Chicks Performance product purchase for any reason, please view our return/exchange polices below.
Fit Chicks Performance Sweat Enhancer Cream is a non-refundable item.
Any returned Fit Chicks Performance Products (www.fitchicksperformance.com) must be in new, unused, condition within 30 days of purchase.
All other Fit Chicks Performance products and accessories must be returned, sealed and unused, within 30 days of purchase. All Fit Chicks Performance trainers (vests & belts) can be returned or exchanged for size within 30 days of purchase . All returned/exchanged apparel must unworn.
We regret to inform you that we are unable to refund original shipping charges, unless the return was due to an error made by Fit Chicks Performance.
Returns by mail may take up to 2 weeks to be processed for customers in the U.S. The return process could take up to 2 months for customers in other countries. You will receive an email confirmation once your order has been processed. Your bank/credit union may take longer to post the transaction.
After returning merchandise back to Fit Chicks Performance, via mail, we will receive your item(s) within 30 days. After reviewing the items, you will receive a full refund to your credit/debit for the purchase price of the item. Customers who paid with Amazon or PayPal will receive full refund back to Amazon on PayPal account.
Fit Chicks Performance Return Procedures
Package your return in a well-padded envelope to prevent damage during transit.
Mail can be returned via United States Postal Service (USPS).
An email confirmation will be sent once your return is processed.